Yes, shipping knives is safe using our recommended packaging. Follow our instructions carefully for handling, packaging, and unpacking your knives to ensure safety.

We provide protective sheaths and soft packing materials to ensure your knives remain secure during shipment. Please pack your knives securely to keep the mailman safe!

Dull knives are dangerous! They slip on food surfaces instead of cutting like you'd expect, causing more injuries than sharp knives.

Besides being safer, sharp knives are more enjoyable to use. Regular sharpening ensures your knives perform optimally.

We sharpen most standard kitchen knives, or similar dual bevel edge knives.

We do not accept the any of the following:

Items longer than 16 inches including the handle

Micro-serrated, double serrated, or "ever sharp" knives

Ceramic knives

Blades without handles

Saws, woodworking tools, or industrial blades (e.g., table saw blades)

Barber shears or other craft-edged scissors

Straight razors or shaving equipment

Single bevel knives (i.e. Japanese chef knives)

Once you place an order, we mail a package to receive the knives. We also provide a paid return label for sending back your knives. Use our packaging and follow our instructions to send in your knives.

Once at our shop, we will sharpen and return your knives in 48-72 hours.

Once your knives are ready, you will receive a tracking number via email to monitor the shipment's progress.

Choosing to sharpen your existing knives instead of buying new knives is a smart, economical, and eco-friendly decision. Here's why:

1. Cost-Effective: Sharpening your knives is significantly cheaper than purchasing new ones. You can essentially get a new knife for $10-$15, much cheaper than any decent knife.

2. Sustainability: Sharpening your knives reduces waste and minimizes your environmental impact. Knives may not all be recyclable.

3. Quality Maintenance: High-quality knives are designed to be sharpened and last for generations. Sharpening maintains the integrity and performance of your knives, ensuring they stay as good as new.

4. Convenience: Professional sharpening can be much more convenient, saving you time and effort.

5. Personal Attachment: We love our knives! Sharpening allows you to keep your trusted knives longer, preserving the comfort and familiarity they provide.

Unfortunately we cannot guarantee your blades will stay sharp for a certain period of time, as it all depends on usage and care.

With moderate use and careful attention, a sharp knife will last several months. Most home chefs find that sharpening every 6 months is required, at a minimum.

To keep your knife sharp longer, always keep the edge protected when not in use. Don't put knives in the sink with other dishes, in the dishwasher, or in a drawer where they will move around.

Because knives get dull, we recommend subscriptions to knife sharpening with service every 6 months. We make it fast, easy, and convenient to manage. Cancel, upgrade, downgrade your subscription at any time.

If you prefer one-time or as-needed sharpening, we offer that as well!

You can manage your orders through your online account. If you forget your password, you can reset it at any time via our website.

If you'd like more frequent sharpening (e.g., every 3 or 4 months), send us an email and we'll make it happen :)

While some folks can sharpen at home, professional sharpening offers distinct advantages:

1. Expertise: Sharpening is a time honored traditional skill. Professionals have the training and experience to sharpen your knives to perfection, reducing risk of damage from simple DIY gadgets.

2. Precision & Consistency: Professional sharpeners are trained to use specialized industrial equipment that delivers a superior & consistent edge, which is difficult to achieve with DIY methods.

3. Safety: Sharpening knives can be dangerous if not done correctly. Professionals handle the process safely, reducing the risk of injury.

4. Convenience: Save time and effort by letting a professional do the job. Mail-in your knives and we'll bring them back to sharp in no time!

Still want to sharpen at home? Here are a few tips:

• Make sure to choose the correct bevel angle for you knife based on intended use and design

• Select appropriate abrasives and use them in the correct order

• Maintain consistency of both pressure and angle at all times

• Raise a burr on each side and employ the correct deburring method

• Sharpen without overheating and ruining your steel (we like water cooled)

• Clean up all metal shavings from your kitchen to prevent rust and contamination

Our skilled crew of sharpeners primarily uses water-cooled diamond 💎 grindstones and other industrial abrasives. Water-cooling ensures the steel does not lose its hardness. We hone blades to perfection using a leather strop impregnated with either diamond paste or another polishing compound.

We can fix minor nicks as part of the sharpening process.

We do not repair bent knives, knives with significant chips, or damaged knife handles at this time.

Yes, please send us an email for bulk pricing if you are a business requiring more regular sharpening (e.g., restaurants, butchers, culinary schools, barber shop, etc.)

We’d love to hear from you! If you have any more questions, please email us anytime at hello@hellosharp.co.